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Shop: Caravan Owners Club

About Caravan Owners Club

5 (Based on 1 vote)

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Caravan Owners Club Products Products

(3)

Address:
Ellenbourough House Wellington Street
Cheltenham
Gloucestershire
GL50 1XZ
England
n/a
Email: enquiries@caravanownersclub.co.uk
Website: www.caravanownersclub.co.uk

Caravan Owners Club - Bringing the caravan community together

The Club designed to make life with your caravan simpler. Talk with friends, buy and review products, decide where to go on holiday or just have a look around - All are welcome at the Caravan Owners Club.

Take a look at the first addition to our new product range.

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Customer Reviews

5
Please correct the mistakes below:

A great site that is easy to navigate. I genuinely believe it is bringing the caravan community together more so than other similar sites. A good active forum with sensible comments by members. Bring one the Gallery....

Delivery Options Available

Royal Mail First Class The package will be sent by Second Class Royal Mail. This should take between 2 to 4 working days to be delivered after dispatch in England, Wales & Southern Scotland. Other areas should receive the package 3 to 5 days after dispatch. This is an expected timeframe not guaranteed.

Royal Mail First Class

The package will be sent by First Class Royal Mail. This should take one working day to be delivered after dispatch in England, Wales & Southern Scotland. Other areas should receive the package 2 days after dispatch. This is an expected timeframe not guaranteed.

We cannot currently support delivery to Europe.

Price for each shipping cost is determined by adding the weight of all the items in your basket together.

If a package is returned to Caravan Owners Club because of an incorrect or incomplete address, the carriage is not refundable.

If your parcel has been sent by Royal Mail and you haven’t received it then please first contact your local sorting office before contacting us. Royal Mail DO NOT always leave a card at your delivery address and will hold on to the package at the sorting office for up to 2 weeks before returning it to us. If your package was sent by First Class then Royal Mail do not class a package as lost until 15 working days after dispatch and we cannot resend a package until this time has elapsed.

Terms & Conditions

Payment will be taken utilising PayPal, either through the buyers account or utilising there transacting service

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake for you.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we confirm and dispatch the product(s). We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

2nd Class Royal Mail UK mainland delivery is £3.95 per order upto 2.00KG and £6.95 from 2.00KG upto 5.00KG

1st Class Royal Mail UK mainland delivery is £4.95 per order upto 2.00KG and £7.95 from 2.00KG upto 5.00KG

We do not offer shipping outside the UK Mainland

Delivery Schedule

Most items are always in stock so we will deliver your order right away. You should normally receive your order in 3 to 5 working days. We will tell you if there will be a delay. If there is an unexpected delay of over 7 days please contact us to rectify any problem.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Tax Charges 20% VAT is included in displayed prices.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us

If you need to reach us you can contact the company through the website or directly on: enquiry@caravanownersclub.co.uk or write to us at: Caravan Owners Club, Ellenborough House, Wellington Street, Cheltenham, GL50 1XZ

Privacy Policy

Golden Castle do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or incorrectly described by us.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum the extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.